diff --git a/README.markdown b/README.markdown
index 7dcdbae..1ad1ade 100644
--- a/README.markdown
+++ b/README.markdown
@@ -36,4 +36,5 @@ If things get really mucked up, deleting ~/.hrafn.db will reset the application
 
 ### Notes
 
-The system tray icon is Public Domain from: http://commons.wikimedia.org/wiki/File:Capi_x_Raven.svg
+The system tray icon is Public Domain from http://commons.wikimedia.org/wiki/File:Capi_x_Raven.svg
+The question mark icon is Public Domain from http://commons.wikimedia.org/wiki/File:Question_mark.svg
diff --git a/ui/question_mark.svg b/ui/question_mark.svg
new file mode 100644
index 0000000..1af8d2a
--- /dev/null
+++ b/ui/question_mark.svg
@@ -0,0 +1,3 @@
+<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="220px" height="385px">
+<text font-size="500" y="360" font-family="Times New Roman">?</text>
+</svg>
\ No newline at end of file
diff --git a/usercache.py b/usercache.py
index d48b1e0..64653e5 100644
--- a/usercache.py
+++ b/usercache.py
@@ -99,6 +99,11 @@ def add_to_av_cache(user):
             loader.write(str(data))
             image = loader.get_pixbuf()
             loader.close()
+
+            if image is None:
+                image = gtk.gdk.pixbuf_new_from_file('ui/question_mark.svg')
+            image = image.scale_simple(48, 48, gtk.gdk.INTERP_BILINEAR)
+
             with AvCache().lock:
                 AvCache().map[user.screen_name] = image
         except (URLError, ValueError):